Ann Horton, Ph.D.
80 Kennebec Pl E,
High performer with strong technical, leadership
and business skills and experience with UNIX, Linux, Windows, Internet,
networking, and messaging systems.
Demonstrated ability to take new ideas, carry
them through to a real service or product, design and deploy a self-sufficient
Successful record of leading projects for Chase,
Bank One, AT&T, Lucent, Avaya. Highlights
Managed spin-off of Avaya
from Lucent, Win2K/Exchange/Network service separation.
Led spin-off of Lucent from AT&T,
Created first internally supported UNIX e-mail
package and service
Designed and deployed first secure att.com
Deployed first att.com domain and UNIX e-mail/netnews secure gateway
Internet pioneer in early 1980s, leading Usenet
growth on thousands of UNIX servers. Registered .com domains for
"have-not" organizations. Led UUCP Zone, a team of 50 volunteers
mapping the UUCP net for UNIX e-mail routing.
Developed and supported parts of Berkeley UNIX,
including vi, curses, terminfo
President, Distributed Computing Engineer Lead, JPMorganChase,
Led projects and initiatives as required by the business.
President, Distributed Computing Engineer Sr II, JPMorganChase, 10/2006-4/2007
Led complex Enterprise initiatives,
including inventory system deployment, cost reduction, process design.
My job focused on the Business side of the organization.
By writing custom scripts and using data mining techniques, identified
key areas requiring attention.
President, Distributed Computing Engineer Sr I, JPMorganChase, 2004-2006
My job emphasized architecture, design and Enterprise
Translated business requirements
into system architecture for parallel complex projects.
Documented technical and business
processes for reference and use by junior team members.
Lead team of 7 UNIX engineers through M&A
process until our leadership structure was in place.
Designed new processes including account creation and
President, Open Systems Engineer Sr I, Bank One Enterprise
Designed and built UNIX servers for production use
in mission critical projects.
Served as lead engineer for
multiple complex projects in parallel.
Systems Engineer II, Bank One Enterprise
Built UNIX servers for production
in Tier III system administration team.
Designed new processes including
account creation and driver configuration.
Trained staff on advanced use of vi
Principal Consultant, Red Ace Consulting Services,
Information Technology Consulting, Web Design, Web Hosting.
Information Technology Certification Training,
Certified Internet Webmaster curriculum.
Designed and conducted Diversity training.
Technical Manager / Senior Manager. Avaya Corporate E-mail and
Directory, End User Services, Avaya IT.
Led 7 Avaya and 25 IBM
associates delivering Exchange 2000 , Windows 2000
Active Directory, POST corporate relational database, and firewall services for
40,000 Avaya associates.
e-mail service, e-mail backbone, NT domains, and corporate directory database
from Lucent's on time, in the face of an aggressive deadline.
Led project integrating 6000 M&A e-mail users
into Avaya Corporate E-mail.
Engineered Domain Controller and Exchange server
solution to minimize cost over Avaya’s worldwide WAN/LAN
and Internet connections. Engineered
e-mail backbone and messaging Internet firewall for reliability, security,
functionality and performance..
Saved $648,000/year operational
costs by reducing server count using EMC technology.
Saved over $1,000,000 by
deploying Exchange 2000 immediately rather than upgrading later.
Reduced backbone costs by consolodating
19 Lucent UNIX e-mail relay hosts and POST database servers onto five UNIX
servers for Avaya.
Lead Service Engineer, Electronic Messaging Solutions, Lucent
Technologies CIO, (formerly AT&T Bell Laboratories,)
Planned and provided technical leadership of Lucent
UNIX-based e-mail service serving 30,000 users.
Led team of 19 technical staff in three states,
spinning off over 150,000 Lucent associates from the att.com Internet domain
name to lucent.com as part of AT&T's trivestiture.
Coordinated eight network and UNIX-based sub projects over a
three month period.
Integrated several established e-mail components to
create a fully functional UNIX-based e-mail system costing 75% less than
industry norms. Designed and coded
custom software (in C and shell) to integrate AT&T POST directory with
e-mail delivery, message reformatting, and attachment format translation,
packaging the result into an internally supported software product for UNIX
Reduced costs for Lucent Technologies by $2.5
million per year by migrating AT&T Mail connection from UUCP to SMTP.
Designed and implemented UNIX relay host billing
software, recovering about $4 million annually from internal customers.
Lead Service Engineer, Gateway (Firewall)
Team, AT&T Bell Laboratories. 1987-1992.
Created, planned, installed, migrated, and operated
the first AT&T Internet Firewall/Gateway. Firewall and
Netnews services on UNIX servers, with an emphasis on security.
Led team of five technical staff,
completing tight Internet firewall deployment schedule on time.
Registered att.com as the first
UUCP domain, permitting email delivery to email@example.com, and later
Director (volunteer,) The UUCP Project, 1984-1988.
Founded and led the UUCP (UNIX to UNIX CoPy) Mapping Project team of about 50 volunteers.
Designed process to gather UUCP map data, publish
the data to Usenet, and use the published map data to route email.
Brought Internet .com and .edu domain e-mail service to over 150 organizations with
UNIX servers unable to connect directly to the Internet.
Partnered with CSNET, BITNET, and
ARPANET management organizations to share domain space in the 6 major top level
domains, which later became the ICANN registry.
Published UUCP map enabling over
10,000 sites to route e-mail.
Wrote Internet standard RFC 976
(Internet e-mail over UUCP transport.)
software for Netnews by satellite service.
Technical Staff, Network Development. AT&T Bell
Laboratories, MIS 1983-1987.
Network architect and software
developer for AT&T CareComm Patient Information
Network, based on OSI X.409 and X.410 protocols.
Designed, developed, tested, optimized, and
documented software library to implement remote procedure call using name/value
pairs on UNIX systems in C.
Member of Technical Staff, AT&T Bell Laboratories, Exploratory
Software Group, 1981-1983.
Developed Berkeley UNIX tools including vi, termcap and terminfo, and curses.
Ported Berkeley tools to UNIX System V, major
software enhancements to terminfo and curses.
Convinced AT&T UNIX System V group to adopt the
Berkeley tools, assisted with the integration.
Champion (volunteer,) Internet Newsgroups (aka
Usenet, Netnews), 1980-1987.
Managed the growth of Usenet from
10 sites to over 5000 by 1985.
Designed Usenet Backbone, recruited and led the
“Backbone Cabal” of key Usenet site administrators.
Created moderated newsgroups. Posted oldest and 3rd
oldest Usenet posting in Google archive.
Led B news software
Wrote Internet standard RFC 850
(Netnews exchange format.)
Led ARPA/UUCP e-mail connectivity with successive
architectural improvements, including “!%@” email
addressing, user@host.UUCP, and
Wrote “What is a Domain,” the document still cited
to champion Internet domains.
Computer Systems Research
Group, University of California, Berkeley.
Developed parts of the Berkeley UNIX system, the
forerunner of Sun Microsystems UNIX system.
Co-author with Bill Joy of UNIX text editor
vi and termcap tools. Developed tools w, checknr,
leave, sysline, script, ul,
and fed. Added load averages, ps –u option. Improved the quality of the
Berkeley font library.
Taught Introductory Programming classes in PL/1,
EDUCATION & CERTIFICATIONS
Red Hat Certified Engineer
Microsoft Certified System Administrator (MCSA.)
Certified Internet Webmaster, CIW Certified
Instructor, Master CIW Designer, Master CIW Web Manager, CIW Professional, CIW Associate.
Lucent Information Technology
Leadership Development Program (IT LDP) Babson College. (Program is similar to an accelerated MBA.)
Ph.D. in Computer Science, minors:
Business Management, Artificial Intelligence. Univ. of California, Berkeley. Advisor: Susan L Graham. Thesis title: Design of a Multi-Language
Editor with Static Error Detection Capabilities.
M.S. in Computer Sciences. University of Wisconsin, Madison.
B.S. in Computer Science. University of Southern
MAJOR TALKS AND PUBLICATIONS
Book, “Portable C Software,” Prentice Hall.
Book, “The vi User's Handbook,” Prentice Hall.
IETF Internet standard RFC 976,
“UUCP Mail Interchange Format Standard”
“What is a Domain?” USENIX Conference Proceedings, June 1984
IETF Internet standard RFCs 850, and 1036, “Standard for Interchange of USENET
“Design of a Multi-Language Editor with Static Error Detection
Capabilities”, Ph.D. Dissertation.
Architecture, Process Design, System Analysis, Data Mining, Web Analysis,
Veritas, Exchange 2000, Active Directory, Netscape, sendmail, Internet mail, LDAP, News.
UNIX shell, awk, yacc/lex,
Pascal, PL/1, BASIC, VBA, etc.
Systems: UNIX, Solaris, Linux, MS Windows.
Conducted rigorous academic study to determine the cost of transgender
health benefits for employers who may choose to include them in their benefit
plans, 2001-2005. Paper submitted for
publication to International Journal of Transgenderism
and presented at Out & Equal Workplace Advocates conference in 2004.
Trailblazer Award from Out & Equal Workplace Associates, Oct 2001.
This National award is given to the person who has made the most significant
contribution to advancing LGBT workplace equity.
National Vice President of EQUAL!, Avaya's and Lucent's employee resource group for Gay,
Lesbian, Bisexual, and Transgendered employees,
Started the process of covering Transgender Health Benefits (THBs) in corporate health benefits policies by successfully
championing for THBs for Lucent employees. This
resulted in full coverage of medically necessary transsexual surgeries,
medications, counseling, and physician care.
Designed and launched class "Understanding Transgendered
Workers", a TG-101 class at Lucent in Columbus. Coordinated Transgender
content and participation.
AA/EO Recognition Award from Lucent Technologies in Columbus, Ohio,
Started the process of including “Gender Identity” in corporate Equal
Opportunity policies by successfully championing for this policy being first
implemented in Lucent, December 1997.
Set up, ran, and donated use of gender.org and tgender.net, providing
web hosting and e-mail services for the transgender community.
National Organization for Women (NOW) Columbus Chapter Vice President,
1999-2001. Columbus NOW Treasurer
2001-present. Advocated for women's rights.
Transgender at Work project Chair, 1998-present. Educated and assisted companies on
transgender issues and EO policy.
It's Time, Ohio! founding member (1997) and
Chair (1998-1999.) Educated and
advocated for civil rights for transgender, bisexual, lesbian, and gay
residents of Ohio. Board member of
national organization It's Time, America! 1999-present.